What Most Brands Miss When They Try to "Do Culture"
- LaTecia Johnson

- 4 days ago
- 7 min read
I've spent the last three months reverse-engineering what made the inKind F1 activation work when most brand activations around cultural moments feel like expensive theater.
The problem isn't budget. It's not creativity. It's not even timing.
It's that most brands treat cultural moments like media opportunities instead of what they actually are: infrastructure for commerce.
F1 isn't just a sport with growing viewership. It's a 54% increase in U.S. audience since 2022, positioning it as a premium platform where consumers and decision-makers collide. LVMH didn't sign a $150 million per season deal because they wanted brand awareness. They saw it as infrastructure for culture-driven commerce.
The inKind activation worked because we built it on three layers most brands either skip or get backwards.
Here's what we learned.
Layer One: Creator Discovery That Ignores Follower Counts
The first mistake brands make is treating creator selection like media buying.
They look at reach. They look at engagement rates. They look at demographics. All of it is backwards.
The question isn't "How many people follow this creator?" The question is "Does this creator speak the language of the culture we're trying to enter?"
Cultural fluency beats follower count every time.
The data proves this. 93% of consumers think it's important for brands to keep up with online culture, but over a quarter agree brand trend participation only works if executed within one or two days after the trend emerges. That's not a reach problem. That's a fluency problem.
When we built the creator strategy for inKind's F1 activation, we didn't start with a spreadsheet of follower counts. We started with a different filter:
Who already lives in the intersection of hospitality, lifestyle, and racing culture?
We found creators who understood F1 not as content fodder but as a genuine interest. People who could talk about pit strategy and restaurant culture in the same breath. People whose audiences trusted them because they weren't performing expertise—they had it.
The result: TikTok creator partnerships deliver 70% higher click-through rates and 159% higher engagement rates than non-partner content. But the real value isn't in the metrics. It's in the trust transfer.
When a culturally fluent creator talks about your brand, they're not amplifying your message. They're translating it into the language their audience already speaks.
That's the difference between being seen and being understood.
The Framework: Evaluating Creator Cultural Fluency
Here's how we actually evaluate whether a creator has the fluency we need:
1. Do they create content in this space when no one is paying them? If their interest only appears when there's a brand deal, they're a media channel, not a cultural messenger.
2. Can they code-switch between the culture and their audience? The best creators don't just report on culture. They translate it. They make insider knowledge accessible without diluting it.
3. Does their audience ask them questions about this topic? If people are coming to them for expertise or recommendations, that's fluency. If people are just watching for entertainment, that's reach.
4. Do they have opinions that risk alienating some followers? Cultural fluency requires point of view. If they're too safe, they're optimizing for scale, not trust.
We used this framework to identify creators who could make inKind's presence at F1 feel native instead of purchased.
The content they created didn't feel like ads. It felt like insider access.
Layer Two: Real-Time Measurement That Connects Content to Commerce
Most brands measure activations like they're measuring awareness campaigns.
Impressions. Reach. Engagement. Maybe some brand lift if they're sophisticated.
All of it is decoration if you can't connect it to commerce.
The breakthrough in the inKind activation wasn't that we measured things. It's that we measured the right things in real time, and we used that data to reallocate resources while the activation was still live.
Brands using always-on real-time optimization achieve up to an 11x reduction in media waste compared to those who don't leverage real-time attribution. The highest-performing brands drove positive incremental results for 94% of their media.
Think about that. For a $20 million campaign, optimizing against 75% of non-performing impressions means $15 million that can be more effectively spent.
Measurement isn't about justification. It's about reallocation.
During the inKind activation, we tracked three metrics in real time:
1. Content-to-consideration velocity How fast did people move from seeing creator content to visiting the inKind platform? We didn't just count clicks. We tracked the time between exposure and intent.
2. Geographic conversion patterns Which markets showed the highest propensity to convert after seeing F1 content? We reallocated creator spend toward those markets mid-activation.
3. Experiential-to-digital handoff How many people who experienced the physical activation took a digital action within 48 hours? This told us whether the spectacle was creating momentum or just creating photos.
The infrastructure to measure this didn't exist in most marketing stacks. We built it.
71% of brand and agency marketers worldwide say advanced analytics and measurement models are one of the greatest areas of opportunity in 2025. The gap isn't technical capability. It's the willingness to build measurement systems that actually inform decisions instead of just producing reports.
What Real-Time Measurement Actually Looks Like
Here's what we did differently:
We built a decision dashboard, not a reporting dashboard. Every metric was connected to a lever we could pull. If geographic conversion was high in Austin but low in Miami, we shifted creator content focus within 24 hours.
We measured incremental impact, not total impact. The question wasn't "How many people engaged?" It was "How many people engaged who wouldn't have without this activation?"
We connected physical and digital attribution. QR codes at the experiential activation weren't just for convenience. They were measurement infrastructure. We tracked who scanned, when they scanned, and what they did next.
We optimized for velocity, not volume. A thousand people who took action in 24 hours was more valuable than ten thousand people who might take action eventually.
This is what separated the inKind activation from most brand plays around cultural moments. We didn't measure it like a campaign. We measured it like a product launch.
Layer Three: Experiential Production That Creates Headlines
The third layer is where most brands either overspend on spectacle or underspend on execution.
Experiential marketing works. 74% of Fortune 1000 marketers planned to increase their budgets in 2025, with 51% of companies increasing investments through 2026. Around 70% of consumers become repeat customers after a great brand experience.
But here's what most brands miss: The value isn't in the spectacle. It's in the emotional imprint.
People remember sensations over banner ads. Engagement is measured in smiles, questions, purchases, and social shares.
The inKind activation at F1 wasn't designed to be impressive. It was designed to be memorable and measurable.
We looked at what other brands were doing. Doritos built a human claw machine where fans grabbed chip bags while suspended in a harness. Lego created eight "Build the Thrill" Play Zones with wind tunnel aerodynamics testing for mini racecars.
Both were spectacle. Both created content. Both probably generated awareness.
But did they create commerce?
We designed the inKind experience around a different principle: Give people something valuable they can't get anywhere else, then make it easy to take the next step.
The activation included exclusive restaurant experiences with F1 drivers, but the real design was in the handoff. Every experience was structured to create a natural moment where someone would want to download the app, not because we asked them to, but because it was the obvious next move.
More than 60% of top agencies are now integrating measurement and analytics into their event design. The future of experiential marketing is designing for spectacle and scorecard where creativity and accountability share the same stage.
That's what we built.
The Experiential Design Framework
Here's how we approached it:
1. Design for the story people will tell, not the photo they'll take. Photos are proof. Stories are propagation. We optimized for the latter.
2. Build in natural conversion moments. Don't interrupt the experience to ask for an email. Create moments where taking action feels like continuing the experience.
3. Make the digital extension better than the physical experience. The app wasn't a follow-up. It was the place where the real value lived. The physical activation was the introduction.
4. Measure emotional imprint, not just attendance. We tracked how long people stayed, how many questions they asked, and how many came back with friends. Those metrics predicted conversion better than foot traffic.
Premium brands invest between $500,000 and $1 million annually in experiential initiatives. Companies achieving consistent growth dedicate 21-50% of total marketing spend to experiential programs.
The question isn't whether to invest in experiential. It's whether you're designing it to create commerce or just create content.
The Framework: Is Your Brand Ready for Culture-Driven Commerce?
Most brands aren't ready to activate around cultural moments because they're still thinking about marketing as a broadcast function.
Culture-driven commerce requires a different operating model.
Here's how to evaluate whether you're ready:
1. Can you measure incremental impact in real time? If your measurement systems only tell you what happened after it's over, you can't optimize. You can only report.
2. Do you have infrastructure to connect content to commerce? If there's a gap between someone seeing your content and someone taking action, you're losing the majority of potential value.
3. Can you identify cultural fluency in creators? If you're still evaluating creators based on follower counts and engagement rates, you're selecting for reach, not resonance.
4. Is your experiential design creating conversion moments? If your activations are designed to be photographed but not acted upon, you're building awareness, not momentum.
5. Can you reallocate resources mid-activation? If your budget is locked in before the activation starts, you can't respond to what's actually working. You're executing a plan, not optimizing for outcomes.
The brands that win in culture-driven commerce aren't the ones with the biggest budgets. They're the ones who build the infrastructure to connect culture to commerce in real time.
What This Actually Means
The inKind F1 activation worked because we didn't treat it like a marketing campaign.
We treated it like a product launch where the product was a new way for people to experience hospitality through the lens of a cultural moment they already cared about.
The creators weren't media channels. They were translators.
The measurement wasn't justification. It was reallocation infrastructure.
The experiential design wasn't spectacle. It was a conversion funnel disguised as an experience.
Most brands will keep treating cultural moments like media opportunities. They'll spend on awareness. They'll measure impressions. They'll call it success if people saw it.
The brands that win will build the infrastructure to turn culture into commerce.
That's the difference between being present at a moment and being the reason people remember it.

